A written warranty. In plain English.

What we promise

When we refinish your bathtub, tile, countertop, or sink, we promise that:

• The work is done by trained Fresh Look crew using commercial-grade materials.
• The finish will bond properly and not peel or delaminate when used as intended.
• You'll receive written aftercare instructions before we leave.
• You'll get a written warranty certificate covering the specific work we performed.
• If something does go wrong and it's covered by the warranty, we'll make it right — no argument.

How long it's covered

Our warranty covers the refinishing work against defects in materials and workmanship. The exact warranty period is spelled out on your written warranty certificate (it varies slightly depending on the surface type and service). Call (720) 295-0513 and we'll tell you exactly what's covered on your specific project before you book.

What voids the warranty

Normal things: damage from abrasive cleaners, sharp objects, impact damage, heavy neglect of aftercare instructions, or modifications to the finish by someone else.

Paying a discounted rate does not void your warranty. A discount is a discount — your warranty is your warranty. Both are in writing.

How to make a warranty claim

Call us at (720) 295-0513. We'll ask you to describe what's happening, typically ask for a photo or two, and schedule a visit if it's covered. No phone trees, no tickets — a real person on the phone.